Will I be charged customs and import charges?


Orders being placed for delivery outside of the UK may be subject to customs charges or import duties which are levied by the importing country at the time the delivery arrives in your country.

These charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges, and cannot advise what the cost may be (customs policies and import duties vary widely from country to country).

Most popular FAQs

  1. Where is my order? (63234 views)
  2. How do I return an item? (37316 views)
  3. How can I use my MP reward points? ... (32253 views)
  4. What delivery options do you offer? (31372 views)
  5. What do I do if I have not received ... (30435 views)
  6. How can I pay for my order? (30413 views)
  7. What do I do if I have not received ... (29688 views)
  8. How do I earn MP Referral/ Loyalty Points? (28869 views)
  9. When will I receive my refund? (27740 views)
  10. Sucralose breakdown (27012 views)

Latest FAQs

  1. What do I do if I have not received ... (2016-11-15 17:19)
  2. How can I pay for my order? (2016-11-15 17:17)
  3. Where is my order? (2016-11-15 17:11)
  4. When will I receive my refund? (2016-11-15 12:08)
  5. What do I do if I have not received ... (2016-11-15 12:07)