Will I be charged customs and import charges?


Orders being placed for delivery outside of the UK may be subject to customs charges or import duties which are levied by the importing country at the time the delivery arrives in your country.

These charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges, and cannot advise what the cost may be (customs policies and import duties vary widely from country to country).

Most popular FAQs

  1. Where is my order? (80113 views)
  2. How do I return an item? (56738 views)
  3. How can I use my MP reward points? ... (48469 views)
  4. What delivery options do you offer? (46232 views)
  5. How can I pay for my order? (44921 views)
  6. What do I do if I have not received ... (44385 views)
  7. What do I do if I have not received ... (43606 views)
  8. How do I earn MP Referral/ Loyalty Points? (43057 views)
  9. When will I receive my refund? (41563 views)
  10. Sucralose breakdown (40383 views)

Latest FAQs

  1. What do I do if I have not received ... (2016-11-15 17:19)
  2. How can I pay for my order? (2016-11-15 17:17)
  3. Where is my order? (2016-11-15 17:11)
  4. When will I receive my refund? (2016-11-15 12:08)
  5. What do I do if I have not received ... (2016-11-15 12:07)